.shsr-wrap{max-width:1100px;margin:30px auto;font-family:inherit;color:#172033}.shsr-hero{padding:34px;border-radius:20px;background:linear-gradient(135deg,#08111f,#111827);color:#fff;margin-bottom:22px}.shsr-hero h2{margin:6px 0 8px;font-size:34px}.shsr-hero p{margin:0;color:#cbd5e1}.shsr-eyebrow{font-size:11px;letter-spacing:.16em;font-weight:700;color:#00c8ff}.shsr-guest-grid,.shsr-account-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.shsr-panel,.shsr-track,.shsr-verified{background:#fff;border:1px solid #e5e7eb;border-radius:18px;padding:22px;box-shadow:0 8px 30px rgba(15,23,42,.05)}.shsr-panel h3,.shsr-track h3{margin-top:0}.shsr-form label,.shsr-track label,.shsr-reply-form label{display:block;font-weight:600;margin:13px 0}.shsr-form input,.shsr-form select,.shsr-form textarea,.shsr-track input,.shsr-reply-form textarea{display:block;width:100%;box-sizing:border-box;margin-top:7px;border:1px solid #d1d5db;border-radius:10px;padding:11px 12px;font:inherit;background:#fff}.shsr-two{display:grid;grid-template-columns:1fr 1fr;gap:12px}.shsr-button{display:inline-block;border:0;border-radius:10px;padding:11px 16px;background:#111827;color:#fff!important;text-decoration:none;cursor:pointer;font-weight:700}.shsr-button:disabled{opacity:.6}.shsr-button-light{background:#eef2ff;color:#111827!important}.shsr-link{border:0;background:none;padding:0;color:#2563eb;cursor:pointer;text-decoration:underline}.shsr-form-message,.shsr-track-message{margin-top:10px;font-size:14px}.is-success{color:#15803d}.is-error{color:#b91c1c}.shsr-request-card{display:flex;justify-content:space-between;gap:16px;align-items:center;text-decoration:none;color:inherit;border:1px solid #e5e7eb;border-radius:12px;padding:14px;margin:9px 0}.shsr-request-card:hover{border-color:#9ca3af}.shsr-request-card span{display:flex;flex-direction:column;gap:4px}.shsr-request-card small{color:#6b7280}.shsr-request-card b,.shsr-status{font-size:12px;padding:6px 9px;border-radius:999px;background:#eef2ff;color:#3730a3}.shsr-verified-head,.shsr-detail-head{display:flex;justify-content:space-between;gap:15px;align-items:center}.shsr-verified-head div{display:flex;flex-direction:column;gap:5px}.shsr-detail-head h3{margin:4px 0}.shsr-detail-box{background:#f8fafc;border-radius:14px;padding:16px;margin:16px 0}.shsr-support-note{margin-top:15px;padding:14px;border-left:3px solid #2563eb;background:#eff6ff}.shsr-timeline>div{position:relative;border-left:2px solid #dbeafe;padding:0 0 18px 20px;margin-left:7px}.shsr-timeline>div>span{position:absolute;left:-7px;top:2px;width:11px;height:11px;border-radius:50%;background:#2563eb}.shsr-timeline p{margin:5px 0}.shsr-timeline small{color:#6b7280}.shsr-support-landing{max-width:900px;margin:40px auto;text-align:center;padding:40px;border:1px solid #e5e7eb;border-radius:22px;background:#fff}.shsr-support-landing h2{font-size:38px;margin:8px 0}.shsr-support-landing p{color:#64748b}.shsr-support-actions{display:flex;justify-content:center;gap:12px;margin:25px 0}.shsr-support-points{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-top:30px}.shsr-support-points div{padding:16px;background:#f8fafc;border-radius:12px}.shsr-support-points strong{display:block;font-size:22px}.shsr-notice{padding:18px;border:1px solid #fde68a;background:#fffbeb;border-radius:12px}@media(max-width:760px){.shsr-guest-grid,.shsr-account-grid,.shsr-two,.shsr-support-points{grid-template-columns:1fr}.shsr-support-actions{flex-direction:column}.shsr-hero h2{font-size:28px}.shsr-wrap{margin:15px auto}.shsr-panel,.shsr-track,.shsr-verified{padding:16px}}

/* v1.1.0: make OTP errors impossible to miss even when theme CSS overrides form messages. */
.shsr-track-message{display:block!important;min-height:20px;}
.shsr-track-message.is-error{display:block!important;color:#b91c1c!important;background:#fef2f2!important;border:1px solid #fecaca!important;border-radius:8px!important;padding:10px 12px!important;font-weight:600!important;}
.shsr-track-message.is-success{display:block!important;color:#15803d!important;}
.shsr-track [data-track-code][aria-invalid="true"]{border-color:#dc2626!important;outline:2px solid rgba(220,38,38,.12);}

/* v1.1.1: ensure tracking errors remain visible above theme overrides */
.shsr-track .shsr-track-message.is-error{display:block!important;visibility:visible!important;opacity:1!important;color:#b91c1c!important;background:#fef2f2!important;border:1px solid #fecaca!important;border-radius:8px!important;padding:10px 12px!important;font-weight:600!important;margin-top:12px!important;line-height:1.5!important;}